More than 1,000 Checkatrade reviews and Counting…! Discover Why Roofline Solutions is the Top-Rated Choice for Your HomeJuly 25, 2023
After more than 20 years in business Roofline Solutions has had more than its fair share of great customer feedback. Which is why we’re celebrating following the news that we’ve hit more than 1000 reviews on the trader-rating site Checkatrade.com
Checkatrade is the number one online directory of recommended and trusted tradespeople, and we always encourage our customers to leave fair and honest reviews on this platform. Which is why we’re delighted to see so many outstanding comments on this site, the overwhelming majority of which are 10-star reviews.
Roofline Solutions prides itself on outstanding customer service, because without a great experience we would never have achieved all that we have over two decades. Our ethos is to be totally transparent in all our dealings with you, the customer, from the initial contact right up until the job is completed. We know that every customer is unique, which is why we always listen to your requirements and respond accordingly. With such a wealth of experience behind us, you’re unlikely to find more knowledgeable roofline specialists anywhere.
Having such a high number of reviews on Checkatrade is proof – if it were needed – of that commitment to customer service. And Checkatrade doesn’t take on any old trader. Anyone wishing to become a member of the site must pass a strict vetting process, which includes the site contacting the company’s existing customers and checking for financial viability, among other checks. When all these checks have been passed, the trader then must agree to six commitments:
• Deliver a high quality of workmanship.
• Maintain high standards of personal conduct.
• Work safely, ethically, and within their skill set.
• Communicate clearly and honestly.
• Agree costs and contract terms upfront.
• Encourage and welcome customer reviews.
This is known as the Checkatrade Standard and, as you can see, it means that we must be always on top of our game – not a bad standard to aspire to!
So what makes Roofline Solutions different from our competitors?
Well, aside from our two decades-plus in business, we make sure that every product or service from us comes bespoke to your property. A member of our team will work with you to determine your unique requirements and the best solution for meeting them. Only after this happens will any work begin.
We’re experienced in working on homes of all styles, sizes and ages. And because our products are available in a variety of styles, colours and materials, we’re more than capable of catering to every type of property. True to our name, we have solutions for virtually every area of roofline. From gutter clearing to new fascia boards, flat roofing, and cladding, we’re just as happy taking care of a single bit of roofline or replacing the whole thing. All you need to do is let us know what roofline replacement work you’d like doing.
Then there’s the impact on the environment. We take this very seriously indeed – who can afford not to these days? We’re keen to reduce our carbon footprint whenever and wherever we can. We do our best to install environmentally friendly products and utilise sustainable processes where possible. Examples of these products include our aluminium seamless gutters and coastline cladding, which is constructed from sustainably sourced, 100% recyclable composite material.
We could talk about our commitment to quality workmanship and customer service for ever, but given that we’re celebrating hitting more than 1,000 reviews, why don’t we simply share some of them? Here are a few below:
New gutters, facia and soffits: “We were very pleased with the work carried out and for the advice and consultation prior to booking the work. The technicians arrived on time and were very pleasant and tidy. The house looks much better for the work and will need less maintenance with the uPVC materials. We would recommend this company to anyone needing roofline or gutter work.” 10/10
Replacing fascia to front of house – storm damage: “Excellent service from start to finish. The office staff, the scaffolders and the fitter (Jason) were polite, efficient, professional. Won’t hesitate to use again. Really can’t speak highly enough of this company.” 10/10
Replace fascia, soffits and guttering: “Great experience, highly recommend. From initial contact, quotation, site survey and installation the communication was excellent. Installers were friendly and helpful. Left site spotless. I had previously booked install with another more local company, they seemed not interested in just fascia, soffits and guttering. As soon as I engaged with Roofline Solutions they were very professional, great communication and competitively priced.” 10/10
So there we have it. More than a thousand satisfied customers, and many more to come. Could you be one of them? No matter the location, Roofline Solutions always delivers for its customers. Whether we’re keeping things local in towns like Fleet, Farnham or Farnborough, or travelling further afield, our customers are guaranteed exceptional quality every time.
For more information contact one of our friendly customer advisers on 01252 852336.